Privacy Policy

Last Updated: January 19, 2025

This Privacy Policy describes how Scenema AI ("we," "us," or "our") collects, uses, and shares information when you use our AI video generation platform and services (the "Service").

We are committed to protecting your privacy and handling your data transparently. Please read this policy carefully to understand our practices.

1. Information We Collect

1.1 Information You Provide

Account Information When you create an account, we collect:

• Email address
• Name (first name, last name, display name)
• Profile picture/avatar

Content and Projects When you use the Service, we collect:

• Text prompts and descriptions you provide for video generation
• Images, audio, and other files you upload
• Video projects, scenes, and related settings
• Export preferences and configurations

Communications When you contact us, we collect:

• Support requests and correspondence
• Feedback and survey responses

Payment Information When you make purchases, we collect:

• Billing name and address
• Payment method details (processed by our payment provider; we do not store full payment card numbers)

1.2 Information Collected Automatically

Usage Data We automatically collect:

• Features and pages accessed
• Actions taken within the Service
• Generation history and preferences
• Time spent on the platform

Device and Technical Information

• Device type, operating system, and browser
• IP address and approximate location
• Unique device identifiers
• Referring URLs

Cookies and Similar Technologies We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Analyze usage patterns
• Improve the Service

See Section 8 for more details on cookies.

1.3 Information from Third Parties

Authentication Providers When you sign in with Google or other providers, we receive:

• Email address
• Name
• Profile picture
• Email verification status

AI Service Providers Our AI providers may process your content to generate outputs. See Section 5 for details.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Providing the Service

• Creating and managing your account
• Processing your content through AI systems to generate videos
• Storing and delivering your projects and exports
• Providing customer support

2.2 Improving the Service

• Analyzing usage patterns to improve features
• Developing new features and capabilities
• Fixing bugs and technical issues
• Training and improving AI models (using anonymized or aggregated data only)

2.3 Communications

• Sending service-related notifications
• Responding to your inquiries
• Sending marketing communications (with your consent, where required)

2.4 Safety and Compliance

• Enforcing our Terms of Service
• Detecting and preventing fraud, abuse, and security threats
• Complying with legal obligations
• Protecting the rights and safety of users and third parties

2.5 Business Operations

• Processing payments and billing
• Analyzing business performance
• Planning and forecasting

3. Legal Bases for Processing (EEA, UK, and Switzerland)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

Legitimate Interests: Our legitimate interests include operating and improving the Service, protecting against fraud and abuse, and understanding how users interact with the Service. We balance these interests against your rights and freedoms.

4. How We Share Your Information

4.1 Service Providers

We share information with third-party service providers who help us operate the Service:

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 AI Processing Providers

Your content is processed by third-party AI providers to generate images, videos, speech, and other media. These providers may:

• Process your prompts and uploaded content
• Store content temporarily for processing
• Be subject to their own privacy policies and terms

We select providers that maintain appropriate security and privacy practices.

4.3 Legal and Safety Disclosures

We may disclose your information when required to:

• Comply with legal process or government requests
• Enforce our Terms of Service
• Protect the rights, property, or safety of Scenema AI, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues

4.4 Business Transfers

If Scenema AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4.6 Aggregated and Anonymized Data

We may share aggregated or anonymized data that cannot reasonably identify you for research, analytics, or other purposes.

5. Third-Party AI Providers

The Service uses third-party AI providers to generate content. When you use the Service:

• Your prompts and uploaded content are sent to these providers for processing
• Generated content is returned to us and stored in your account
• Providers may temporarily cache content for processing purposes

We work with providers who maintain appropriate security measures. However, their processing of your data is also subject to their own privacy policies. We encourage you to review these policies.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy.

Account Data: Retained while your account is active and for a reasonable period afterward for legal and business purposes.

Content and Projects: Retained until you delete them or close your account.

Usage Data: Retained in identifiable form for up to 2 years, then anonymized or deleted.

Payment Records: Retained as required by tax and financial regulations (typically 7 years).

Legal Holds: We may retain data longer if required for legal proceedings or investigations.

When you delete content or close your account:

• We delete or anonymize your data within 90 days
• Backups may be retained for up to 180 days before deletion
• Some anonymized data may be retained indefinitely for analytics

7. Your Rights and Choices

7.1 All Users

Access Your Data: You can access your account information and content through the Service.

Update Your Data: You can update your account information in your profile settings.

Delete Your Content: You can delete projects and files at any time.

Close Your Account: You can request account closure by contacting us at privacy@scenema.ai.

Marketing Opt-Out: You can unsubscribe from marketing emails using the link in those emails.

7.2 EEA, UK, and Switzerland Residents

Under the GDPR and UK GDPR, you have additional rights:

Right of Access: Request a copy of your personal data.

Right to Rectification: Request correction of inaccurate data.

Right to Erasure: Request deletion of your data ("right to be forgotten").

Right to Restrict Processing: Request that we limit how we use your data.

Right to Data Portability: Receive your data in a portable format.

Right to Object: Object to processing based on legitimate interests.

Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at privacy@scenema.ai. We will respond within 30 days (or as required by law).

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

7.3 California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@scenema.ai.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

Essential Cookies: Required for the Service to function (authentication, security, preferences).

Analytics Cookies: Help us understand how users interact with the Service.

Preference Cookies: Remember your settings and preferences.

8.2 Your Cookie Choices

Most browsers allow you to control cookies through settings. You can:

• Block all cookies
• Block third-party cookies
• Delete cookies when you close your browser

Note that blocking essential cookies may prevent the Service from functioning properly.

8.3 Do Not Track

We do not currently respond to Do Not Track (DNT) signals, as there is no industry standard for this.

9. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS) and at rest
• Secure authentication mechanisms
• Access controls and monitoring
• Regular security assessments

However, no system is completely secure. We cannot guarantee the absolute security of your information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws.

For transfers from the EEA, UK, or Switzerland, we use appropriate safeguards such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Other lawful transfer mechanisms

11. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

If you believe a child has provided us with personal information, please contact us at privacy@scenema.ai.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on the Service
• Sending you an email notification
• Displaying a notice in the Service

The "Last Updated" date at the top indicates when the policy was last revised. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Scenema AI

Privacy Inquiries: privacy@scenema.ai

General Contact: support@scenema.ai

Data Protection Requests: To exercise your rights under GDPR, CCPA, or other privacy laws, email privacy@scenema.ai with "Data Request" in the subject line.

14. Additional Disclosures

14.1 Categories of Personal Information (CCPA)

In the past 12 months, we have collected the following categories of personal information:

14.2 Sources of Personal Information

• Directly from you
• Automatically through the Service
• From authentication providers
• From payment processors

14.3 Business Purposes for Collection

As described in Section 2 of this policy.

14.4 Disclosure for Business Purposes

We disclose personal information to service providers as described in Section 4.

14.5 Sale or Sharing

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

By using Scenema AI, you acknowledge that you have read and understood this Privacy Policy.